1. About the warranty
On the premise of using the original ink from the manufacturer, the printer is guaranteed for one year (no print head is guaranteed), and faults can be directly reported to the one-to-one after-sales group, and the technical person in charge will contact them as soon as possible.
2.About operation
Provide free equipment use training and follow-up technical support for problem solving. Includes equipment operation, routine maintenance, and common problem solving.
3. About transportation
The equipment purchased from our company is packaged in custom wooden boxes, and the logistics is safe to ensure that the equipment is intact when you receive it.
4. About after-sales
The company provides life-long technical support and training services for each customer, helps customers solve various problems encountered in the production process in a timely manner, and formulates effective solutions according to the problems.